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I had Merry Maids for 5 mos, hoping things would get better, thinking it was me, I expected too much...but Enough was Enough!!! I shouldn't have to tell them how to clean and what to clean!! They don't take likes and wants in consideration.. Its their way or nothing. I...
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#1240174
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$120 per hour with a 2 hour minimum. Given the reviews, I had assumed my 200 sq. ft. apartment would be spotless. Far from it. They didn't even dust. They don't do dishes or windows or dusting or separating trash from recycling when they "organize". They don't even...
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1.8
#1236151
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Merry Maids - Terrible service

Not recommending this company. They do terrible jobs. They came to our house 3 times and missed same areas 3 times that I asked them to clean. 2 people came over and rush things through. When I emailed the office manager the third time, he replied “And the ladies must have missed it.“ that’s it. You can’t communicate with the ladies who actually clean your house. Stay away from this company. Jun P
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Staff
#1226655
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on 12/29/17. The woman came on time, she was not required to clean the four bedrooms, I asked just a good job in the bathrooms Liv, din, kitchen and bathrooms. The main bathroom, the floor was not cleaned, the bottom of the tub was still brown from dirt on the feet,...
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#1159653
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Merry Maids - Interview
To me this company seems racist. Because when I went in for my interview at the high point, nc location the manger looked at me with no interest, before I even did the interview. My appearance was perfectly fine. When I walked inside the building I didn't see any other...
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Anonymous
Anonymous

P.S. Your appearance looks just fine to me. You are very pretty.

Anonymous
Anonymous

Was your interview to do housecleaning or work as admin in the office? Because if it was for housecleaning, then why the h3ll would you even need a resume? If it was to do a...

1.0
#1097666
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We had Merry Maids come out every Friday morning. The first clean was horrible. The woman was here 8 hours and hardly touched a thing and they sent another crew who breezed through the house and missed a lot again. Finally they sent Liz would took her time and actually...
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Anonymous
Anonymous

You could have written this publicly posted complaint without throwing Liz under the bus. She's probably lost her job now.

1.2
I didn't like
  • There lack of professionalism
  • That they switched from using lemon oil to toxice chemicals
  • Owner is unethical
#1085119
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On or about March 17, Merry Maids of DE billed me for additional cleaning of a rental room and bathroom. They never did any of the work. Their staff lied and said they did the job, but did absolutely nothing. The room there for was left in a messy and dirty condition...
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1.3
#1073530
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They illegally charged my card, and the owner Saul is an awful man. Even though i didnt have a contract, they fraudulently charged my card and i havent received any more communication. Merry Maids are the worst people I have used since moving out here. They are...
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Mac20172017
Mac20172017

They did the same to my home. The woman acted like she had never seen the inside of a home before or met people. She was here 8 hours and we had to ask her to leave. She hardl...

1.0
#1002800
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Hired them a year ago. Very expensive. Two women came every two weeks. They stayed less and less time. For $200/ea visit, they stayed no more than 60-90 minutes to clean our 1800 sq ft home. They cleaned around things, never under a table or bed. They did not clean...
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Anonymous
Anonymous

They do not clean behind furniture or appliances and fill soaps

#997375
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We are 90 year old and my children I get a cleaning service. The first visit was fine the manager was here checking on them. The next times they sent women that did not speak any English. I could not explain what they should do. Third time came late afternoon. Fifth...
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1.0
I didn't like
  • Very unhappy
#957917
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