Merry Maids

If two representatives of the service arrive (always at the time of the company's convenience), when I ask about this, I am given many varied excuses. This translates to me as they get paid, and I deal with whatever is delivered. I have been fortunate for the last few months, having one employee, Jan Daniels, who does know her skills and presents them. However, she can't get everything done in the timeframe that is allotted to her.

I had an employee swear at me, I mean seriously swear, including 'F-Y.' I had to tell the supervisor that I do not want this employee in my house, nor sitting in the car outside of my house, while one employee had to do all the work.

The employee who has a foul mouth has used dirty, sloppy mop water on my laminate flooring so much that it's peeling up in areas. I know it's not the most expensive flooring in the world, however, it's paid for and it looks like it needs to be repaired. I have been charged for a day's work, yet no one was here working. So, I know I will have to call and deal with excuses, just to have work done.

This company was hired because I have had emergency heart surgery and on my spine, thinking surely they would be a professional service. I have a company coming this upcoming weekend. They know I have this service weekly, and I am sure they will notice.

What I think is routine housecleaning has been described to me as a desire for a deep clean. Is sweeping under the couch considered a deep clean?

I am writing to formally express my deep concerns and dissatisfaction with my recent employment experience under Mr. Rolfe's management.

During my brief tenure of 10 days, I observed several issues that raised serious doubts about the professionalism and ethical standards within the company.

These concerns primarily revolve around the laxity in document verification processes, including right-to-work checks and passport scrutiny, which are crucial for compliance with UK laws and policies.

Moreover, the lack of emphasis on health and safety measures, particularly in the absence of proper first aid procedures, creates an environment where employees might find themselves at risk in case of emergencies. This negligence is alarming and should be addressed promptly.

Additionally, the unprofessional response to negative reviews on public platforms, as evidenced by Mr.

Rolfe's reaction to a client's feedback, is concerning. A dismissive attitude towards customer reviews reflects poorly on the company's commitment to customer satisfaction and professionalism.

COLORADO SPRINGS MERRY MAIDS

I highly recommend any other employment. My second day of work there was a shooting outside the building and the man lost his life.

When I asked my manager what happened she said "oh it was just the last girl that tried to quit me". Penny Boyd has also followed employees home, shown up at employees homes if they were late to work, and threatens to sue employees any chance she gets. Penny has refused to give me the copies of the contracts she whips out when it is convenient for herself.

I've gone to the police, labor board, and now corporate. I doubt anything will be done about it, but people really need to know how horrible of a company this is.

hope this message finds you well. I am writing to formally lodge a complaint against the manager at Merry Maids Kingston, concerning multiple issues that have raised serious concerns during my employment.

Firstly, there appears to be a lack of knowledge about the legal requirements for checking the right to work documentation.

This has created uncertainty and potential issues for employees.

Secondly, there is a notable absence of adherence to health and safety standards within the workplace.

This oversight poses a risk to the well-being of the staff.

Most distressingly, I have received threatening letters from the manager, implying reporting me to the Board Police based on an alleged illegal status. I have retained copies of these letters as evidence.

I believe such behavior is unprofessional and creates a hostile work environment.

This is Mr Gary Rolfe from Kingston.

The maid they sent was alone, elderly and couldnt really speak the language. I was constantly worried that she would fall and injure herself!

I always have two maids who use my equipment and supplies so my home is not cross contaminated. She had no idea how to use my Dyson vacuum or my Swifter tools which are excellent for dusting and cleaning the tile floors! She barely vacuumed! Barely dusted the surfaces!

She cleaned the bathrooms but I had done all of the prep! I asked for a complete refund as I did the work! It was a complete waste of my time and money! They reached out to me to come do a service visit!

I just cant believe they sent this woman on a call alone when she clearly shouldnt have been doing the assignment.

Extremely irresponsible of the management team! I understand people need the work but this is not the way to do it!