Hired them a year ago.Very expensive.
Two women came every two weeks. They stayed less and less time. For $200/ea visit, they stayed no more than 60-90 minutes to clean our 1800 sq ft home. They cleaned around things, never under a table or bed.
They did not clean wall behind stove. They did not wipe out dishwasher or washer or dryer. They filled hand soap containers with water, rendering them useless. Why they did this or even touched them, I do't know.
I finally terminated them a week ago. Asked for my keys back. Did not get them. Called again.
Was told the "Director" was suposed to call me to determine "the problem". I asked them to forget that and to overnight the keys. Today, no keys. Called again and was told first that overnight can mean 2 days.
(!) then lady admitted yhey were sent regular mail, but I would "definitely get them tomorrow morning". Hmmmm .... I asked why they were not overnighted as I had asked. Told they "had no way to do that as it would require an employee to leave the office".
Don't use this company.At least in SE MA or RI.
Review about: Merry Maids House Cleaning Service.
Reason of review: Bad quality.