Product: Merry Maids House Cleaning Service Clear all filters (0 of 12 reviews match)
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Merry Maids - Not value for dollar - poor quality

They charge 4 times more than other services and do equal or lower quality work. You can get a decent 2 hour cleaning for 100 bucks from Amazon. Merry Maids charged me 4 hours, 2 of which were NOT authorized and did a terrible job. There was dirt and grime left on the floor, grease on the stove, hair in the bathroom. Their customer service is not willing to do anything about it and simply said, "this is odd, I haven't had a complaint about (cleaner's name) in a long time" ... which means, he has had complaints.
1.4
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Merry Maids House Cleaning Service
I didn't like
  • Quality for price
#1429192
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I think a whole house overwhelms them. I hired them to get to what I cant at the moment because Im about to have a baby. The first deep clean they did not mop I even found crumbs in eveey room. They came back to do so with manager and I saw a difference right away. I...
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1.8
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Merry Maids House Cleaning Service
#1251415
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I had Merry Maids for 5 mos, hoping things would get better, thinking it was me, I expected too much...but Enough was Enough!!! I shouldn't have to tell them how to clean and what to clean!! They don't take likes and wants in consideration.. Its their way or nothing. I...
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Anonymous
Pissed

I just got rid of merry maids after 6-months and extremely high charges, for all the same reasons as stated in this review. they smacked me with a $300 charge for terminated t...

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Merry Maids House Cleaning Service
#1240174
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They also left cardboard boxes of "recycling" in my yard. Thes boxes actually held pens, notebooks, unopened correspondence, recycling, and trash. All mixed together. I had to take everything back inside and separate out trash, recycling, and miscellaneous personal property that the Merry Maids...
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1.8
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Merry Maids House Cleaning Service
#1236151
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Merry Maids - Terrible service

Not recommending this company. They do terrible jobs. They came to our house 3 times and missed same areas 3 times that I asked them to clean. 2 people came over and rush things through. When I emailed the office manager the third time, he replied “And the ladies must have missed it.“ that’s it. You can’t communicate with the ladies who actually clean your house. Stay away from this company. Jun P
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
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Merry Maids House Cleaning Service
#1226655
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on 12/29/17. The woman came on time, she was not required to clean the four bedrooms, I asked just a good job in the bathrooms Liv, din, kitchen and bathrooms. The main bathroom, the floor was not cleaned, the bottom of the tub was still brown from dirt on the feet,...
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Merry Maids House Cleaning Service
#1159653
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Hired them a year ago.Very expensive. Two women came every two weeks. They stayed less and less time. For $200/ea visit, they stayed no more than 60-90 minutes to clean our 1800 sq ft home. They cleaned around things, never under a table or bed. They did not clean wall...
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Anonymous
Anonymous

They do not clean behind furniture or appliances and fill soaps

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Merry Maids House Cleaning Service
#997375
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Fifth time they came went to bathroom one of them was talking on the phone two second later they ran out of my house I did not know what was happening . My husband is on Hospice and a Nurse was here I asked her if she spoke Spanish what was going on. She went out...
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1.0
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Merry Maids House Cleaning Service
I didn't like
  • Very unhappy
#957917
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Merry Maids - House Cleaning Service Review from Bedminster, New Jersey
Merry Maids - House Cleaning Service Review from Bedminster, New Jersey
We have roughly 3000 sq ft, 4 bedroom house. We had a walkthrough with a Merry Maid rep who told us they would thoroughly clean every room, dust, vacuum, wash floors, clean kitchen, etc. Told us they would have a 2 person crew spend as much time as necessary (or at...
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Anonymous
Badmindppledenyah

Yes the time spent on writing your review alone, you could have used to clean your own place kmt.

Anonymous
Anonymous

If you want a deep clean tou have to pay for a deep clean and they are pushed to rush. They sometimes give them 6 houses like yours in an 8 hr day.

1.0
Product
Merry Maids House Cleaning Service
I didn't like
  • Quality of cleaning
  • Quality of work for price i paid
  • There lack of professionalism
#931059
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I contacted merry maid in st Augustine to do an industrial cleaning of a house we bought. The house was completely empty and I wanted it professionally cleaned before we moved in. We didn't get to see the job until we came to Florida 3 weeks after the work was done. ...
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Anonymous
Anonymous

I had my first and last cleaning with Merry Maids. They just wipe around things, never lift anything. They had to be asked twice to clean the terrace and reluctantly the did ...

1.2
Product
Merry Maids House Cleaning Service
I didn't like
  • There lack of professionalism
  • Quality of work for price i paid
  • Quality of cleaning
#868999
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